Withdraw from contract

Use this form to exercise your right of withdrawal (for euro purchases from the Austrian operator). Rouble purchases are governed by the Public Offer.

When withdrawal is possible

Digital downloads (PDF: books, menus, guides)Once the file is made available, withdrawal is usually no longer possible — at checkout you agree to immediate access. Before access is given, withdrawal is still possible.
Guided programs and coursesThe right remains; withdrawing mid-program means paying only a proportionate amount for the part already delivered.
Consultations (1:1)Before the session: full refund; if it took place at your request: a proportionate amount.